Privacy & Data Processing Policy
At Robomarket, we handle your personal data securely, transparently, and in compliance with the law. This policy explains how your data is collected, used, and protected.
1. Data Controller
Robomarket.ro is represented by ETYRA TECHNOLOGY SRL. Address: București, Sector 5, Strada Bulgarus, Nr. 65, Parter, Birou 2. Phone: +40 772 024 362, Email: [email protected]
2. What Data We Collect
- Full name
- Email address
- Phone number
- Billing and delivery address
- Purchased products and services
- Online store usage and shopping preferences
3. Purpose of Data Processing
Your data is processed for:
- Processing orders and delivering products
- Managing your customer account
- Improving our services and website
- Personalized offers and direct marketing
- Compliance with legal obligations
4. Cookies & Tracking
Our website uses cookies to improve user experience and personalize ads. You can manage or reject cookies via the cookie notice at the bottom of any page on our website. Third-party platforms like Google Ads and Facebook use cookies only with your explicit consent.
5. Data Sharing
Your data is shared only with trusted partners for order processing and service delivery:
- Payment providers (3D Secure, Netopia)
- Courier companies (Fan Curier, Sameday)
- Billing & storage services (SmartBill)
- Advertising platforms (Google Ads, Facebook Ads)
6. International Data Transfers
Your data may be transferred outside the EU under Standard Contractual Clauses approved by the European Commission.
7. Data Security
Robomarket protects your data with technical and administrative measures against unauthorized access, loss, or misuse.
8. Your Rights
- Access and receive a copy of your data
- Correct inaccurate or incomplete data
- Request data deletion
- Object to or restrict processing
- Data portability
- Withdraw consent for direct marketing
To exercise your rights, email: [email protected]
9. Data Retention
Your data is stored only as long as necessary for the purposes collected. When your account is closed or deletion is requested, data is erased or anonymized.
10. Contact
For questions or requests: [email protected]